Cancellation and Refund Policy

Cancellation Policy:

Cancellations are allowed up to 24 hrs before the scheduled appointment. Cancellation request has to be sent via email with appointment details to info@hithokti.coim. A cancellation acknowledgement will be sent within 2 working days and fees refunded within 12 working days, subject to this Refund Policy.
As a customer you are responsible for understanding this refund policy upon purchasing any product or services at our web site. However, we realize that exceptional circumstances can take place with regard to the character of the product or services we provide. Therefore, We do honor requests for refund where the Following Reasons Apply:

Refund Policy:

Cancellation of Service orders: For cancellation of puja services or any other services which was ordered (as per organized schedule selected by customer) the following refund policy is approved

>72 hrs (100% refund - Transaction fees)
Between 72 hrs and 48 hrs (50% Refund - Transaction fees)
Between 48 hrs and 24 hrs (40% Refund - Transaction fees)
Cancellation within the last 24 hours: No amount is approved for refund due to all bookings already being in place.
hithokthi.com will deduct the transactional charges mentioned on the invoice from the refund amount before initiating it.